Privacy Policy
Last Updated: January 2025
Baxter's Pet Shop ("we", "us", or "our") operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.
Information We Collect
When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the store, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the store, and information about how you interact with the store. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier.
- "Log files" track actions occurring on the store and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the store.
Additionally, when you make or attempt to make a purchase through the store, we collect certain information from you, including your name, billing address, shipping address, payment information (we do not store credit card numbers), email address, and phone number. We refer to this information as "Order Information."
How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the store (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you about your order;
- Screen our orders for potential risk or fraud;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our store (for example, by generating analytics about how our customers browse and interact with the store, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help us provide the Services and to operate our business. For example, we use Shopify to power our store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the store — you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, or to otherwise protect our rights.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us through the contact details below.
If you are a California resident, you have the right to know what personal information we collect about you, ask us to delete your personal information, and request that we do not share your personal information with third parties for their direct marketing purposes. You can exercise these rights by contacting us using the contact details below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the store), or otherwise to pursue our legitimate business interests listed above.
Data Retention
When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please call us at +1 (720) 791-4657 or email us at info@baxterspetshop.com or contact us at 7519 CO-86 Unit 187, Franktown, CO 80116, United States.